Contact information

RetroCity is operated by DALEXIDON HOLDINGS PTY LTD. Email support@getretrocity.com or use our contact form for product questions, order updates, cancellations, returns, warranty claims or privacy requests.

Help with an order

Include your order number, the email used at checkout and a short description of what you need. For a return, tell us which item you want to return. For a fault, explain what happened and when you noticed it.

Please do not send card numbers, security codes, passwords or identity documents through this form. If we need more information, we will explain why.

Returns

Contact us for the correct return instructions before posting an item. A dispatch label or billing address is not necessarily the return destination. Read the Returns & Refunds policy for your options.

Privacy requests

Start your message with “Privacy request” to ask about access, correction, deletion, advertising choices or a privacy concern. Read our Privacy Policy for more information.