Privacy policy

Last updated: 29 October 2026

DALEXIDON HOLDINGS PTY LTD operates this RetroCity store and is responsible for the personal information described in this policy. This policy explains how RetroCity handles personal information when you browse this store, place an order, contact us or interact with our advertising. To ask a privacy question or exercise a privacy right, use our contact form and begin your message with “Privacy request”.

Information used to operate the store

When you order or contact us, we collect the information you provide, such as your name, email, delivery and billing details, order contents and correspondence. Checkout payment information is processed through Shopify and the payment services offered at checkout. We receive the transaction and order information needed to manage your purchase.

The store and its service providers also receive technical information such as your IP address, browser and device information, cookie identifiers, pages and products viewed, cart activity and checkout events. The collection of optional analytics and advertising information depends on the tools enabled and your privacy choices.

Why information is used

We use order and contact information to process purchases, arrange delivery, provide support, handle returns and warranty claims, prevent fraud, maintain business records and meet legal obligations. Technical information helps the store function and, where permitted, helps measure visits and advertising results. We use information for optional advertising purposes only where there is an appropriate legal basis and subject to the choices required by law.

Shopify and operational service providers

Shopify hosts this store and processes information to operate its commerce services. Payment processors handle payments; delivery and fulfilment providers receive the information needed to complete deliveries; and service providers may process information to support store operations. Information may also be disclosed where necessary to meet legal obligations, respond to lawful requests or protect the rights and security of customers and the store.

For information about Shopify's handling of personal information, see Shopify's Privacy Policy.

Shopify Network Intelligence is enabled for this store. Shopify may use information from interactions with this and other stores to provide enhanced services, including personalized advertising. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal for its practices and your choices.

AppLovin advertising and measurement

We use AppLovin's Shopify integration, pixel and associated tracking technologies for advertising measurement and optimization. Subject to your privacy choices and applicable law, AppLovin collects or receives device and browser information, IP address, identifiers, pages and products viewed, cart and checkout activity, and purchase events such as order value, currency and product details. The integration can also share customer and order-history information to match conversions and distinguish new from existing customers.

AppLovin uses information for attribution, advertising delivery and personalization, and to improve its services, including its advertising technology and AI systems. Sharing for these purposes can be considered a “sale”, “sharing” or targeted advertising under some US state privacy laws, even when no money is exchanged for the information.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Cookies and advertising choices

Visit Your Privacy Choices to manage applicable sharing preferences.

Essential technologies support functions such as security, cart contents and checkout. Optional technologies support analytics and advertising. Use the store's cookie and privacy controls to accept, reject or change optional uses. You can withdraw consent to optional tracking without losing access to ordinary shopping functions.

You can also request an opt-out of applicable sale, sharing or targeted-advertising activities through our contact form. Where required, browser-based opt-out signals are treated as a request for the browser or device sending the signal. A choice made on one browser may need to be repeated on another device. Blocking all cookies in your browser may affect essential store functions.

Retention and international processing

Information is retained for as long as needed for the purpose for which it was collected, including order support, legal record-keeping and resolving disputes, subject to applicable retention and deletion requirements. A deletion request may not remove information that must be retained by law or for another permitted reason.

Shopify, AppLovin and other providers operate internationally, so information can be processed outside your country, including in the United States and Canada. The protections in another country may differ from those where you live. We remain responsible for the safeguards and disclosure requirements that apply to our use of these providers.

Your rights and complaints

Depending on where you live, you may have rights to request access, a copy, correction, deletion or portability of your information, to object to or restrict certain processing, withdraw consent, or opt out of sale, sharing or targeted advertising. We may need enough information to verify a request and protect another person's data. We will not deny rights that apply to you because you exercise a privacy choice.

Contact us with the details of a privacy concern so we can investigate and respond. If you are not satisfied, you can contact the privacy regulator for your location, such as the Office of the Australian Information Commissioner, the UK Information Commissioner's Office, or the Office of the Privacy Commissioner of Canada. US residents may also have rights to appeal a decision and contact their state regulator where applicable.

Updates

We will update this policy when our practices change. Where a new use requires notice or consent, updating this page alone will not replace that requirement.

Questions? Email support@getretrocity.com or use our contact form.